Refund Policy

At Tire Supplies, we are committed to providing our customers with the highest quality tire supplies, tools, and equipment. Our goal is to ensure that you are delighted with your purchase. However, we understand that sometimes, things may not work out as planned, and you may need to return or exchange an item. Therefore, we have created this refund policy to outline the terms and conditions for returning or exchanging products purchased from our website.

30-Day Money-Back Guarantee

All of our items come with a 30-day money-back guarantee. Within 30 days of your transaction, we will gladly refund your full money if you are unhappy with your purchase. The item must be returned in its original packing, unused, and in the same condition as when you got it in order to obtain a refund.

Please get in touch with our support staff through email or phone to arrange a return. You may return the product to us with the RMA number and instructions we provide you. Know that you must pay for the product's return postage.

Once we receive the returned product, we will inspect it to ensure that it meets our return policy requirements. If the product meets our policy requirements, we will issue a refund to the original payment method used to make the purchase.

Exchanges

If you receive a defective or damaged product, we will exchange it for a new one at no additional cost to you. Please contact our customer support team within 7 days of receiving the product to initiate an exchange. We will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to return the product. Once we receive the returned product, we will inspect it to ensure it meets our exchange policy requirements. If the product meets our policy requirements, we will ship a new product to you at no additional cost.

Please note that we only accept exchanges for defective or damaged products. If you want to exchange a product for a different one, you must return the original product for a refund and place a new order for the desired product.

Non-Returnable Items

Some of our products are non-returnable, including special orders, custom-made products, and clearance items. We will indicate on the product page if an item is non-returnable.

Cancellation Policy

Please contact our customer support team immediately if you wish to cancel an order. If the order has not shipped, we will cancel the order and issue a full refund to the original payment method used to make the purchase. If the order has already shipped, you must follow our refund policy guidelines to return the product for a refund.

Our Commitment to You

We understand that buying tire supplies, tools, and equipment can be a significant investment, and we want you to feel confident in your purchase from Tire Supplies. That's why we are committed to providing you with high-quality products at competitive prices and exceptional customer service. We stand behind every product we sell and are confident that you will be delighted with your purchase.

Our family-owned business has been in the industry for over 50 years, and we have built our reputation on honesty, fairness, and trust. We value our clients as partners and strive to maintain lasting connections with them. Our goal is to help our customers grow their businesses by providing them with the products and support they need.

We also understand that our customers may have different needs and preferences regarding tire supplies, tools, and equipment. That's why we have so many items from top manufacturers, including tires, wheel weights, balancing equipment, tire repair tools, and more. We also offer custom-made products to meet our customers' specific needs.

We are proud to be an online-only store, as it allows us to offer our products at lower prices than brick-and-mortar stores. We also provide fast and reliable shipping to anywhere in the United States, so you can get the products you need quickly and efficiently.

Our Guarantee

At Tire Supplies, we stand behind every product we sell. We are confident that our products are of the highest quality and will meet your expectations. However, if you are not completely satisfied with your purchase, please contact us, and we will work with you to make it right.

Our refund policy is just one example of how we prioritize our customers' satisfaction. Trust in your purchase is important to us, and know that we are committed to providing you exceptional customer service and support.

In Conclusion

At Tire Supplies, we take pride in providing our customers with the best possible products and services. We appreciate our clients' confidence in us even though they could go anywhere else to get tire supplies, tools, and equipment. One of the many ways we demonstrate our dedication to our clients is via our return policy.

Feel free to contact us with any inquiries or concerns about our products or refund policy. We want to be of service to you at all times. We appreciate your continued support of Tire Supplies as your tire supplier of choice.